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Systems that work as one.

Built on Result as a Service: We build, deploy and operate the custom systems your business needs. Replace expensive subscriptions with software you own. Eliminate vendor dependency, streamline operations and reduce long-term operating costs.

600k Salesforce just vanished. Thanks to BBL.

Your business has changed. Has the technology running it?

The technology estate of an established company accumulates. Each piece was a reasonable decision at the time. Together they become the constraint.

  • Disconnected systems
  • Spreadsheet workflows
  • Ageing applications
  • Data silos
  • Manual handoffs
  • Scattered SaaS subscriptions

None of these is a crisis on its own. Collectively they set a ceiling on how fast the business can move.

Four capabilities, built to interlock.

Most problems worth solving cross more than one of these. We build them as a single system rather than four adjacent projects.

Applications built for how your business actually operates, rather than the shape a vendor assumed.

  • Custom applications
  • Enterprise systems
  • Modernisation of legacy software

Usually built alongside AI, Automation and Data.

What we built

  • Clinical operations

    History, appointments and documents are each correct in a different system and assembled by hand. One record per patient, current at the point of care.

    Practice groups and clinic networks — when the same patient exists in the booking system, the record system and a spreadsheet, and the front desk reconciles them.

  • Portfolio operations

    Positions, pipeline and investor reporting are reconciled in spreadsheets each quarter. One book of record that produces the reporting instead of receiving it.

    Funds, family offices and holding companies — when the quarterly investor report is rebuilt from scratch because the numbers live across several workbooks and one person's memory.

  • Patient network

    A patient's history lives in a folder, a portal per practice and memory. One place where appointments, results and the care team belong to the patient.

    Care networks with a patient-facing side — when results arrive by post or by a login per practice, and the next clinician has to ask for them again.

  • People analytics

    Performance, engagement and feedback live in separate tools, so nobody holds the whole picture. One surface reads them together and marks where attention is due.

    Companies past the size where leadership knows everyone — when the first sign someone was leaving is the resignation, and the data that would have shown it was already in the building.

  • Agent operations

    Automations get built faster than anyone can track what they reach into. A control layer where every agent's scope, tools and state are visible and can be stopped.

    Teams that adopted AI tools faster than they wrote them down — when nobody can say which automations are running, what access they hold, or who would notice if one quietly stopped.

  • Campaign analytics

    Out-of-home spend is argued from estimates because the moment is never captured. Submissions, locations and timing become one record you can query.

    Media owners and out-of-home networks — when the renewal conversation turns on reach figures that were modelled rather than observed.

  • Open-source research

    Due diligence means a dozen searches, none of which keep their working. Sources, findings and where each came from, collected into one file that can be handed on.

    Diligence, compliance and investigation teams — when a finding has to be defended months later and nobody kept a record of where it came from.

Project 1 of 7

Technology as a lever, not a line item.

Technology spend is defensible when the chain from it to business value is legible. This is that chain.

  1. Technology
  2. Automation
  3. Productivity
  4. Efficiency
  5. Operating leverage
  6. Business value

The figures below are shaped to show the form of the argument, not to predict a result. What a given business can achieve depends on where it starts.

Before and after, indexed to a starting position of 100
82Operating cost61Manual work68Cycle time124Productivity

Illustrative figures

Operating leverage as increments land
Q1Q2Q3Q4Q5Q6

Illustrative figures

Illustrative. Actual outcomes depend on starting position and scope.

Three steps, each one useful on its own.

  1. 01

    Assess

    Map the technology, processes, data and system landscape.

    Output: a defensible picture of where you actually stand.

  2. 02

    Design

    Architecture and roadmap. What gets built, in what order, to what end.

    Output: a plan that survives contact with a budget cycle.

  3. 03

    Build

    Delivery in increments, each one useful on its own.

    Output: working systems, in production, in sequence.

Viktor, founder of BuilderbergLAB, in a black-and-white portrait.

THE FOUNDER

Viktor

Eight years building technology organisations alongside CTOs and CEOs. Six more replacing the manual work inside them.

In 2021, before automation became a headline, Viktor automated an entire operating business without stopping it.

Acquired his first SaaS shortly after, then scaled it.

Took consultancies from $1.5M to $90,000 in annual operating cost within one year.

Founded BuilderbergLAB so that capability no longer depends on having built it yourself.

AI and technology efficiency assessment.

A structured examination of the technology running your business, and where software, AI and automation can create measurable value in it.

What we examine

  • Technology landscape
  • Software estate
  • Infrastructure
  • Processes
  • Data
  • SaaS spend
  • Operational friction
  • Opportunities for AI, automation, integration and modernisation

What you receive

  • Technology assessment
  • AI opportunity map
  • Automation roadmap
  • Software landscape analysis
  • Cost reduction opportunities
  • Implementation plan

Your business has changed. Has the technology running it?

Let's find out where software, AI and automation can create measurable value in your organisation.